Zinara Prepaid Tolling Card

ZINARA PREPAID TOLLING SOLUTION

ICEcash has developed a pre-paid tolling solution for the tollgates across Zimbabwe. This solution is integrated directly with the tolling platform software and allows motorists to pre-pay for their road usage.

In addition to the standard pre-paid tolling card, ICEcash has developed a solution to cater for the mobile money users. This has been developed with Ecocash to grant their mobile money users access to the pre-paid tolling facility. The users register one or more vehicle registrations via *151# (Ecocash) prior to their journey, when they arrive at a toll plaza they only need to give their mobile number to the toll cashier and they can proceed through.

Benefits of the Prepaid Tolling Solutions:

  • The ability to limit the usage of the pre-paid fund to specific vehicles
  • Ability to receive/access rich reporting on toll funds usage
  • Promote a cashless system and mitigate the need to have cash
  • Zero charges when transacting at the tollgate

How to obtain a ZINARA Prepaid Tolling Card

Personal Account – 1. Visit your nearest ZINARA office with a Copy of ID and Initial deposit.

Corporate Account – 1. Open an ICEcash account: Open an Individual ICEcash Account 2. Fund account 3. Collect cards from ZINARA office 4. Book for Training 5. Start transacting.

HOW TO OPEN AN ICECASH ACCOUNT

Personal Account:

  • Visit Open an Individual ICEcash Account to complete the registration form and create account.
  • Once account has been opened, you will receive an SMS with your Account Number and Pin
  • Thereafter, send a copy of your ID and Proof of Residence to docs@icecash.co.zw

Corporate Account:

Corporate Account Requirements

  1. Private Limited Registered Companies
    1. A signed ICEcash Mandate Form
    2. CR14
    3. CR6
    4. Certificate of Incorporation
    5. Memorandum & Articles of Association
    6. Copy of IDs and Proof of Residences of all company Directors as per CR14
    7. Copy of IDs and Proof of residences for all nominated personnel authorised to have access to online banking per the ICEcash Mandate Form
  2. Government Institutions and Parastatals
    1. A signed ICEcash Mandate Form
    2. An Act/Registration document
    3. Minutes/ Letter on a letterhead indicating the board of management has agreed to open an account with ICEcash
    4. Copy of IDs and Proof of residences for the organisation’s Heads signing the mandate form
    5. Copy of IDs and Proof of residences for all nominated personnel authorised to have access to online banking per the ICEcash Mandate Form
  3. Non –Governmental Organisations
    1. A signed ICEcash Mandate Form
    2. A PVO/Registration document
    3. Minutes/ Letter on a letterhead indicating the board of management has agreed to open an account with ICEcash
    4. Copy of IDs and Proof of residences for the organisation’s Heads signing the mandate form
    5. Copy of IDs and Proof of residences for all nominated personnel authorised to have access to online banking per the ICEcash Mandate Form

NB: Proof of Residence documents must be below 3 months old.

Acceptable Proof of Residence Documents:

  • Utility Bills (ZESA, Water, Housing Rates, Telephone and Security)
  • Lease agreement
  • Confirmation of Employment (acceptable for non-Directors / non-Board Members)

FAQs

  1. How long does it take to have this account functional?

Personal accounts will be functional instantly after registration, whereas, Corporate Account will be functional 7 days after submitting complete set of account opening requirements.

  1. Why do you need IDs and proof of residences of our Directors yet they are not having any account opened?

Company owners should authorise the account opening application and as authorisers their KYC is a requirement.

  1. Why are these requirements too much just for a ZINARA card?

The ZINARA card is a service within the ICEcash account. ICEcash is a registered financial institution which facilitates payments and it is regulated by the RBZ, therefore accounts opened under ICEcash are expected to have full KYC.

  1. What is the minimum balance we are to load into our account?

No minimum balance is set, one is required to load funds they deem enough to cover their specific tolling expenditure

  1. Do you offer other services aside the tolling cards?

Yes, we offer other payment solutions for Insurance, ZESA, Airtime, Store Vouchers among other tailormade solutions.

  1. Is there a fee we are to pay for the training?

No fee is currently charged to attend training. Training is our way of ensuring your navigation on our platform is seamless

  1. Do we need to keep a certain amount of money in our account?

Corporates account attract a monthly fixed fee of ZiG100.05, this is deducted on the 1st day of the month without pushing your account into overdraft

  1. How many cards are we required to have?

There is no limit on the number of cards you can have, the number of cards are dependent on your fleet and VRN registration preferences.

  1. Can we access our account information online?

Yes, ICEcash has an  ICEcash Online Banking platform where you can manage your account from

10. Where can we collect the cards, after this account is opened?

Cards are available for collection at any of your nearest ZINARA offices

11. Do you have a USSD that we can use to check our balance if we cannot access the online banking portal?

ICEcash USSD is available for Econet mobile users via *676#

12. Is there a fee to use the pre-paid tolling platform?

ICEcash has unfortunately had to introduce a nominal swipe fee to use the pre-paid platform. With effect from November 1st 2022 there will be a fee of 1.5% (Min ZiG0.20 and Max ZiG1.20). 

13. What are the Zinara Prepaid Tolling Terms and Conditions?

The terms and conditions are outlined here - Zinara Prepaid Tolling - Terms and Conditions