WHERE CAN I OPEN AN ICECASH ACCOUNT

WHERE CAN I OPEN AN ICECASH ACCOUNT

You can open an individual account by visiting www.icecash.mobi.

For a business account, please contact ICEcash by calling 08677004010 or email info@icecash.co.zw

Q. IS AN ICECASH ACCOUNT SECURE?

Q. IS AN ICECASH ACCOUNT SECURE?

Yes. Your money is physically held by CBZ Bank, and ICEcash simply manages this relationship on your behalf. We offer you the best of all worlds – security for your money, convenient access and the best in technology!

WHAT DOES IT COST TO HAVE AN ICECASH ACCOUNT?

WHAT DOES IT COST TO HAVE AN ICECASH ACCOUNT?

Please see our fees page for details – there are no monthly costs and all charges are low-and-pay-as-you-go!

All you need to open your ICEcash account is your original ID card together with a copy thereof.

It’s that easy. It’s that simple!

All you need to do is visit your nearest Zimpost branch and get a new one! Your account will still be completely secure provided you have kept your PIN safe.

All ICEcash transactions are done in real-time and reflect immediately. Only RTGS transactions which involve old-school banks take a day.

You can make deposits at any CBZ branch/ Zimpost Branch nation-wide.  Alternatively, find an ICEcash Agent at a market near you!

Yes, the Zinara card can be linked to a specific registration that it will only work with.

  1. RTGS your top-up amount to the following account details:
  • Bank: CBZ Bank Limited
  • Account Name: Icecash (Pvt) Ltd
  • Branch: Borrowdale
  • Account No: 02924369880015
  • Reference: Company Name of Sender

Log into your Icecash account and transfer the funds to the Zinara wallet within Icecash.

2. Deposit cash with any Zimpost or Zinara branch, directly onto a card.

If you card is lost or stolen, you can disable it through the Icecash app or through www.icecash.mobi. A replacement card may be purchased at your nearest Zinara Branch.

Yes, you can add as many cards as you please to your Icecash account.

Yes, however this will allow the card to be used with any vehicle even if it is lost/stolen.

The full fee table can be found here.

Where can I get Assistance?

To get assistance with any enquiry or your account you may contact the ICEcash support centre you call 08677004010 or email support@icecash.co.zw

How do I access my ICEcash account?

You can access your ICEcash account via Mobi site, App and Internet Online Banking.

  • To use the ICEcash Mobi site click here.
  • To access your account via online banking, click the link below
Online Banking
What transactions can I do with ICEcash?

You can do the following transactions using ICEcash:

  • Swipe Purchases
  • Withdrawals
  • Deposit
  • Balance enquiry
  • Bill Payments
  • Transfers
  • RTGS
  • Value Added Services: Prepaid ZESA token purchased
  • Airtime Purchases
  • Zinara Prepaid Tolling